LOUISVILLE, Ky., March 19, 2009 /PRNewswire-FirstCall via COMTEX/ -- ArvinMeritor, Inc (NYSE: ARM) today announced a suite of Meritor(R) blended learning(1) programs for 2009 incorporating self-guided online learning, virtual classroom webinars, and on-site instruction. Based on customer feedback, the training programs are designed to provide the broadest possible menu of practical learning experiences for heavy-duty truck operators and technicians, as well as dealers and distributors.
The programs were announced here at the Mid-America Trucking Show.
"We have an incredible catalog of training materials and the most technically prepared and experienced District Managers (field sales and service representatives) in the North American marketplace," said Rick Martin, manager-Training, Commercial Vehicle Systems, ArvinMeritor. "Our blended learning approach allows customers to tap into both areas, creating the mix of course content and delivery methods that make sense for them."
The Meritor blended learning program is comprised of three elements:
- Web-based Technical Training: ArvinMeritor offers more than 100 free
online seminars covering the use and preventive maintenance of the
company's products for commercial trucks, trailers, buses, and
coaches. Detailed courses for technicians cover diagnostic and repair
procedures, while courses for dealer and aftermarket parts personnel
highlight the features and benefits of all the latest products. The
programs are available any time at http://training.meritorhvs.com and
take only 30 to 45 minutes to complete, making them cost-effective and
convenient for in-house training and refreshers.
- Instructor-led Training: The company's District Managers across
North America share their expertise and techniques through face-to-face
support and hands-on instruction. Designed for service technicians,
managers, and train-the-trainer programs for dealers, fleets, and OEMs,
these comprehensive, personalized workshops are available at the
customer's site or at selected locations/cities across North
America. To request Instructor-led Training, visit
- Virtual Classroom Webinars: These are live sessions where the presenter
and the audience interact over the internet, using video, sound, and
graphics to enhance the training experience without the time and
resources involved with sending personnel to a seminar off-site. Topics
can include service updates, sales training, product information, and
more. ArvinMeritor archives Virtual Classroom Webinars so they can be
viewed later if participants want to review material or miss a session.
For information about Virtual Classroom Webinars, visit
http://training.meritorhvs.com and select "Virtual
In 2008, the company delivered online courses to more than 12,500 people and provided personal instruction to more than 9,000 people. "Customers have embraced a mix of online and personal training because it delivers the learning experience they want," said Martin.
"Whether it's at the technician level, parts counter, or end user, our blended learning programs set a new standard for customer and product support. It's a great way to share our expertise and stay connected with the people who use, maintain, and in the case of dealers and distributors, sell Meritor products."
The Meritor blended learning program also includes Literature on Demand (LOD), which offers comprehensive product information, technical bulletins, and maintenance manuals at ArvinMeritor's website (www.arvinmeritor.com).
ArvinMeritor, Inc. is a premier global supplier of a broad range of integrated systems, modules and components to the motor vehicle industry. The company marks its centennial anniversary in 2009, celebrating a long history of 'forward thinking.' ArvinMeritor serves commercial truck, trailer and specialty original equipment manufacturers and certain aftermarkets, and light vehicle manufacturers. ArvinMeritor common stock is traded on the New York Stock Exchange under the ticker symbol ARM. For more information, visit the company's Web site at: www.arvinmeritor.com/.
(1) Blended learning - A blended learning program incorporates elements of self-guided online training, virtual classroom webinars, and instructor-led training to provide a cost-effective, hybrid learning experience that promotes knowledge and skill retention better than either type alone.
SOURCE ArvinMeritor, Inc.